PRIVACY

FELT is committed to respecting your privacy.

We comply with the General Data Protection Regulation (GDPR) when dealing with your personal data.

When you make a purchase or attempt to make a purchase through our website, we collect certain information from you including your name, billing address, shipping address, payment information (including credit/ debit card numbers) email address and phone number. We refer to this information as “Order Information.”

We use the Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information relating to our products.

We will not sell your details to third parties and will only provide them if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We do not control third-party websites, such as Stripe payments, and are not responsible for their privacy statements.

We will contact customers who have made a purchase by the contact information they have provided us at the checkout page to inform them of the delivery details of the artwork. We will contact those who have filled out the ‘enquire’ form using the contact information they have provided us on the form to discuss the viable options for delivery of the artwork they are interested in.

We will save your email address if you have chosen to join our mailing list so that we can send you newsletters from time to time. You have the right to withdraw from our mailing list at any time and we ask you to send us an email requesting this.

Questions, comments and requests regarding this privacy policy are welcome and should be sent to us via info@felt-collections.com.